Scrum Masters are often expected to help.
They notice tension.
They see confusion.
They spot inefficient conversations.
They recognise patterns before the team does.
So the temptation is obvious: step in, explain, fix, smooth, coach or redirect.
Sometimes that is exactly what is needed.
But sometimes the most helpful thing a Scrum Master can do is pause.
Continue reading The Scrum Master’s hardest skill is knowing when not to act