Tag: removal

Software removal tool fixed my problem with Chrome running slowly

Progress cursor shows an egg-timer next to a pointer
They call this progress…?

Me and Google Chrome had another falling out this week. This time it wasn’t about bookmarks but speed.

For some reason, over the last couple of days Google Chrome suddenly felt very sluggish. Whenever I opened a new tab it would take a few seconds to open and a few more to load the page—notably longer than usual.

And a similar experience after closing a tab: the cursor would change to the ‘progress’ cursor (arrow with egg-timer) for a few seconds.

Having put up with it for a couple of days I couldn’t stand it any longer.

Things I tried that didn’t fix it

  1. Running system file checker (sfc /scannow) from an elevated command prompt.
  2. Disable all extensions (chrome://extensions/).
  3. Disable all plugins (chrome://plugins).
  4. Disable hardware acceleration in settings.
  5. Uninstall Chrome, reinstall dev channel version.
  6. Uninstall other recently-installed applications.
  7. Run Malwarebytes scan (0 threats found).

One forum suggested installing the latest NVIDIA graphics card drivers. Another pondered whether it was related to the recent Windows update. Plenty of people advised switching off hardware acceleration (I’d tried that, it didn’t help).

What I tried that did

The Chrome software removal tool — still currently in beta — is a clever application that scans and removes any software that may cause problems with Google Chrome.

This application will scan and remove software that may cause problems with Chrome, such as crashes, unusual startup pages or toolbars, unexpected ads you can't get rid of, or otherwise changing your browsing experience.
This application will scan and remove software that may cause problems with Chrome, such as crashes, unusual startup pages or toolbars, unexpected ads you can’t get rid of, or otherwise changing your browsing experience.

I ran it. I waited, and hoped, and it worked! I have my whizzy Chrome back. I guess that something was corrupted.

As well as scanning for typical malware that can corrupt your installation of Google Chrome it also kindly offers to perform a ‘factory reset’ and return your browser settings to defaults.

In a way I find it curious that Google are only now offering this as a currently beta standalone application when Microsoft Internet Explorer (for all its criticism) has had this built-in for years.

I ran the software removal tool which quickly returned this dialog:

No programs found
No programs found

Nothing suspicious found. I clicked Continue and was invited to reset my browser.

Reset Chrome settings — that's what fixed things for me
Reset Chrome settings — that’s what fixed things for me

That’s what fixed it.

This is definitely another useful tool in my diagnostics toolkit. Thanks Google.

It’s a relief to have had this fixed. That said, I’ve said it before that if there were the same Trello plugins available I would move to Opera tomorrow.