
I have an HP LaserJet Professional P1606dn, which has been great. It prints double-sided (duplex) — that’s the ‘d’ in P1606dn — and it connects to the network — that’s the ‘n’ allowing Jane to print wirelessly from her laptop.
The problem
But today… for some reason my P1606dn stopped printing double-sided. The option was still there in the printer properties—on the Device Settings tab, under Duplex Mode both “Allow Automatic Duplexing” and “Allow Manual Duplexing” were both ticked.
Hmm…
I tried changing various settings but nothing seemed to fix it. I checked if the driver had been updated. I rebooted the PC. Again, no improvement.
How I fixed it
I was actually in the process of trying to downloading the HP Smart Install software when I stumbled upon the answer.
If you have this printer, you’ll know that you can also connect to a configuration screen via the network. All you need is the printer’s IP address. Mine is at 192.168.1.73 on my local area network.
Tip: To find your printer’s IP address, press and hold the button with an icon of a sheet of paper with a down arrow on it. This will print the “Self Test / Device Configuration” sheet which shows under “Network information” the “IPv4 Address”.
Next, enter that IP address in a web browser address bar and hit enter to take you to the HP LaserJet Professional P1606dn network settings page.
Well, lo and behold, under the Settings tab there is a section called Paper Handling, and the Duplex option was set to Off. Changing it back to On fixed things for me.

At least, it did for the first document. I then discovered that (again for another mysterious reason) the next document’s paper settings were blank. Setting it to A4 restored the option to print double-sided.
So, in summary:
- Check settings (Control Panel > Devices and Printers > Right-click the printer and select Printer Properties > Device Settings tab).
- Connect to the printer settings via the network.
- Make sure the print dialog shows the correct paper size.
At least, that’s what fixed it for me.
Update 1
Sunday 24 July 2016
I’ve come across the same issue today, but this time I’m not connected to a network, the printer is connected via USB.
To resolve this — I had a couple of Word documents that would only offer the ability to print duplex (double-sided) manually — I changed the page size to anything and then back to A4 and then made sure the margins were set to normal or wide, as I noticed that the document margins were oddly small.
Sunday 31 January 2021
Following kind feedback from a visitor, I have added information about how to find your printer’s IP address and then use that IP address in a web browser to access the printer’s network settings.
Update 2
Tuesday 7 November 2023
I’ve come across the same issue again today, but this time, I went into Printer Properties in the Word print preview dialog and under “Finishing” I noticed that the “Print On Both Sides” checkbox had been unchecked.
Checking the “Print On Both Sides” checkbox resolved this for me.

