Busyness is not flow

Agile teams can fall into a trap that looks productive from the outside.

Everyone is busy.
Everyone has work.
Everyone is occupied all day.

But busyness is not flow.

Flow is not about making sure every person is fully utilised. It is about helping valuable work move through the system smoothly, with as little delay, friction and interruption as possible.

These are not the same thing.

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