What I listen for in a Scrum team when numbers stop helping

Scrum teams are often surrounded by numbers.

Velocity, throughput, cycle time, burndown charts and delivery forecasts can all be useful for a while.

But there comes a point in some conversations when the numbers stop helping.

They are still being discussed. They are still being reported. But they are no longer bringing the team closer to reality.

That is the moment I start listening differently.

Continue reading What I listen for in a Scrum team when numbers stop helping

The hidden mistake – treating complex work as complicated

One of the most common mistakes in leadership, agile and productivity is treating complex work as if it were merely complicated.

The difference matters.

Complicated work can be analysed.
Complex work has to be explored.

If you confuse the two, you often make things worse.

Continue reading The hidden mistake – treating complex work as complicated