Scrum Master not process police – choosing the role that actually helps teams

At some point, every Scrum Master faces this tension.

Do you enforce the process?
Or do you support the team?

It is easy to drift into becoming the process police.

  • Reminding people of rules.
  • Correcting how events are run.
  • Pointing out what the Scrum Guide says.

But that is not where real value lies.

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