
I returned to work today after a wonderful two weeks off with my three amazingly fun and funny children.
Among the 180+ emails in my inbox (I got off likely, one of my colleagues returned to over 600 emails) was a link to download this colourful certificate for a two-day course I completed in late June.
Look! I’m now an ICAgile Certified Professional in Agile Team Facilitation (or ICP-ATF).

The course, taught by Calba and b-agile, was hard work, but empowering and very useful.
One of the most useful things I learned was the IEEI approach to starting meetings:
- Inform – Let the participants know the purpose of the meeting and what we intend to produce at the end of it.
- Excite – Explain the benefits of the meeting and why this meeting should be important to them.
- Empower – Describe the role they will play or the authority that has been given to them.
- Involve – Get them involved immediately through an engagement question that furthers the meeting’s purpose. This could be an ice-breaker, or simply going around the team inviting people to introduce themselves and say what their role is and what they want to get from the meeting (or can contribute).