I’ve just filed my first claim at Amazon.
A few weeks ago I ordered replacement AA/AAA bulbs for my Maglite. I was sent the wrong bulbs: C/D bulbs, which are much larger.
So I contacted the seller (actionxtra) via Amazon.
With no reply whatsoever.
So I emailed the address that was included in the order confirmation.
And heard nothing.
So this morning I’ve filed a complaint and a claim.
Monday 07 April. I received my refund today thanks to Amazon.co.uk Payments. Yay! for Amazon!