Financial liberty for the Library One

Yesterday I got a call from the University Library asking why I’d not returned the book that was recalled last Saturday.

Erm … because that telephone call was the first time I’d heard about the book (The Warnock Report, in case you’re interested) being recalled.

Seemingly I had already accrued a fine of six earth pounds (£6.00).

They’d sent me two emails, one on Saturday, and a reminder on Tuesday. Only … well, I didn’t get either of them.

IT Helpdesk checked the server logs and sure enough: they’d sent two, but I’d received none of them.

My fine was cancelled and I’d help escalate a new support call: where is the missing email going?!

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Gareth Saunders

I’m Gareth J M Saunders, 47 years old, 6′ 4″, father of 3 boys (including twins). Scrum master at Vision Ltd, Dundee. Latterly, web architect and agile project manager at the University of St Andrews and former warden at Agnes Blackadder Hall. Enneagram type FOUR and introvert, I am a non-stipendiary priest in the Scottish Episcopal Church, I sing with the NYCGB alumni choir, play guitar, write, draw and laugh… a lot.

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