This afternoon my new PC arrived. The company had said that it would be here before 4:00 pm, and sure enough at 3:56 pm the delivery van pulled up outside and delivered five boxes of shiny new technology.
This evening I unpacked the boxes only to discover that I can’t connect both monitors. Here are the connectors that I have:
Monitor input
Graphics card output (Asus GeForce 8800GT)
- DVD-I Dual Link
- DVD-I Dual Link
- HDTV-out
Cables
- VGA (D-Sub) to VGA (D-Sub)
- VGA (D-Sub) to VGA (D-Sub)
Converter
- VGA (D-Sub) to DVI-I (Bundled with Asus graphics card)
In other words I only have two VGA-to-VGA cables but no VGA outputs on the PC to plug them into. At most I can connect one monitor using the converter but then it won’t be a digital-to-digital connection, which I’m sure will be a faster, sexier connection.
I’ll get on the phone tomorrow to Cube 247 and try to resolve this. A simple oversight, I’m sure. You’d think that if they were selling a dual-monitor system then you’d be able to connect both monitors straight out of the box. Especially if you’re paying over a grand for it.
Update
Friday 25 January 2008
I had a look in graphics card manual after I’d posted this last night and discovered that it reckoned that the graphics card had
- VGA (D-Sub)
- DVD-I Dual Link
- HDTV-out
as well as the VGA-to-DVI converter. That offers one explain why I’m one connector down: the graphics card hardware has been changed but perhaps the PC manufacturer hadn’t fully realised this.
Update #2
I called Cube247 — it was a simple omission, and a second VGA-to-DVI converter will be posted out to me today. That is after all what I’ve paid for.
I’ve also ordered myself two new Belkin Pro DVI-D to DVI-D cables so that I get a better image. (I think that’s how it works!)
Update #3
The second VGA-to-DVI converter arrived the following morning, on Saturday. Great service from Cube247.