Disconnected

Disconnected wire

Got home from the carol service last night (more about that in a future post) to discover that we had no telephone or broadband connection: no dial tone.

A quick call to BT Faults (0800 800 151 — omit initial zero if calling from a mobile phone) revealed that the problem lay at the exchange, and wouldn’t be fixed until today sometime (Wednesday). I pray that they do reconnect us quickly.

Still, a courteous service from BT with friendly support staff.

Update

Our phone line was reconnected at 10:50, with a courteous call to Jane from Team BT to pass on the good news.

Published by

Gareth Saunders

I’m Gareth J M Saunders, 46 years old, 6′ 4″, father of 3 boys (including twins). Latterly, web architect and agile project manager at the University of St Andrews and warden at Agnes Blackadder Hall. Currently on sabbatical. I am a priest in the Scottish Episcopal Church, and I sing with the NYCGB alumni choir.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.