Graphic adventure

Sapphire Radeon X700 graphics card
Both my previous and my forthcoming graphics card, the Sapphire Radeon X700 256 MB

I was hoping to be sitting at my own PC now, £70 richer and singing the praises of PC World‘s price comparison policy. But I’m not.

I’m currently sitting at the guest bedroom PC, having just ordered a replacement (and cheaper) graphics card from the excellent Dabs.com and having saved £50.

While I was pricing soundcards in PC World yesterday I was speaking with one of their assistants about having bought the Radeon X700 card in store for £149.99 and having seen it online on their website for £77.47. An enormous difference.

He then explained what I should do to get a refund of the difference. I misunderstood his instructions. While I understood that he was talking about a straight price comparison he was simply talking about the “Collect @ Store” option on their website, of which the Sapphire Radeon X700 256 MB isn’t.

So instead of a price comparison refund, I got a full refund and have just ordered the same card online. I’ll have to wait a couple of days before I can even use my PC now, but I’m saving £50 which has to be a good thing.

I was amazed that PC World wouldn’t do a straight price match. I’ve just gone elsewhere and they’ve just lost themselves business! I’m not impressed.

I just hope that Dabs can deliver the card tomorrow morning — now that would be impressive! (Especially since I’ve paid for Saturday delivery!)

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