Graphic adventure

Sapphire Radeon X700 graphics card
Both my previous and my forthcoming graphics card, the Sapphire Radeon X700 256 MB

I was hoping to be sitting at my own PC now, £70 richer and singing the praises of PC World‘s price comparison policy. But I’m not.

I’m currently sitting at the guest bedroom PC, having just ordered a replacement (and cheaper) graphics card from the excellent Dabs.com and having saved £50.

While I was pricing soundcards in PC World yesterday I was speaking with one of their assistants about having bought the Radeon X700 card in store for £149.99 and having seen it online on their website for £77.47. An enormous difference.

He then explained what I should do to get a refund of the difference. I misunderstood his instructions. While I understood that he was talking about a straight price comparison he was simply talking about the “Collect @ Store” option on their website, of which the Sapphire Radeon X700 256 MB isn’t.

So instead of a price comparison refund, I got a full refund and have just ordered the same card online. I’ll have to wait a couple of days before I can even use my PC now, but I’m saving £50 which has to be a good thing.

I was amazed that PC World wouldn’t do a straight price match. I’ve just gone elsewhere and they’ve just lost themselves business! I’m not impressed.

I just hope that Dabs can deliver the card tomorrow morning — now that would be impressive! (Especially since I’ve paid for Saturday delivery!)

Published by

Gareth Saunders

I’m Gareth J M Saunders, 47 years old, 6′ 4″, father of 3 boys (including twins). Scrum master at Vision Ltd, Dundee. Latterly, web architect and agile project manager at the University of St Andrews and former warden at Agnes Blackadder Hall. Enneagram type FOUR and introvert, I am a non-stipendiary priest in the Scottish Episcopal Church, I sing with the NYCGB alumni choir, play guitar, write, draw and laugh… a lot.

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