How-dro Electric!

Jane and I have spent an hour puzzling over our Scottish Hydro Electric electricity bill.

Last month (24 March) I received a letter from Scottish Hydro Electric informing us that our monthly direct debit amount must be increased, from £29.00 per month to £67.00 per month. I couldn’t believe it! That’s an enormous leap: about 2.3 times as much. How on earth did they come to that amount?!

After an hour of pouring over their figures I still have no idea how they came to that amount. Here’s what Jane and I discovered:

  1. We’ve been here for 23 months (from July 2003) and started direct debits of £29 in January 2004; up until then we paid by cheque or by Switch over the phone.
  2. Over the 23 months we’ve been billed a total of £694.67
  3. We’ve been paying £29.00 per month, direct debit, for all but six of those months
  4. It averages out at £99.24 per bill, ie roughly per quarter
  5. It also averages out at around £30.20 per month (£694.67 / 23 months)

So HOW in the name of OfGem did they arrive at a figure of £67.00 per month?!

What I did, in the end, was telephone them a couple of weeks ago and pay off the amount that they were claiming (£145.03 … from a bill that would have all equalled out during the summer!) and started again, paying £30.00 per month. But HOW did they come to £67 pm?!

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Gareth Saunders

I’m Gareth J M Saunders, 49 years old, 6′ 4″, father of 3 boys (including twins). Enneagram type FOUR and introvert (INFP), I am a non-stipendiary priest in the Scottish Episcopal Church, I sing with the NYCGB alumni choir, play guitar, play mahjong, write, draw and laugh… Scrum master. Latterly, web architect and agile project manager at the University of St Andrews and former warden at Agnes Blackadder Hall.

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