Psion Repairs - 19 KB
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Getting your Psion repaired

PLEASE NOTE

Before anyone else writes to me asking if I can fix their Psion for them: I do not repair Psion PDAs.

I have simply compiled as much information here as I can find on where you can get your Psion fixed.

UPDATE

02 Jan 2008 - I've just added details for Psion repair in the Netherlands.

Common repair problems

Even a brief jaunt through the Psion newsgroups will show that there a number of common problems that frequently occur with Psion range of PDAs. Some of these include:

Series 3a / 3c / 3mx

  • SSD doors don't close properly
  • Broken screen or screen shows black lines

Series 5 / 5mx

Also check out the PDA Graveyard

If you experience these, or other, problems, don't despair, you can still get your machine fixed.

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United Kingdom

POS Ltd

www.posltd.com

POS Ltd - banner - 8 KB

Pinnock Organiser Services (POS) Ltd. are located in Croydon, London, UK.

POS LTD
Unit B
Lombard Business Park
20-26 Purley Way
Croydon
CR0 3JP

tel. +44 208 684 2800
fax +44 208 665 6966

My experience
POS Ltd have a wonderful reputation for repairing your Psion machine, and getting it back to you quickly.

I have used them a number of times to repair my 3mx, and having sent it off on Monday morning had it back in my hand before 9:00 a.m. on Wednesday (and that was when I was living in Inverness in the Highlands of Scotland) with a new case and new batteries. I couldn't recommend them more highly.

In my experience their average turnaround has been 3-5 working days.

While you wait
I've also heard praise from people who called in to the shop in person and waited while their Psion was repaired, one person prior to flying off to the United States. Their while you wait service incurs an additional £10.00 charge on top of the standard repair fee.

Machines repaired
POS Ltd will repair the following machines:

  • Psion Series 3a / 3c / 3mx
  • Psion Siena
  • Psion Revo / Revo Plus
  • Psion Series 5 / 5mx
  • Psion Series 7 / netBook
  • Ericsson MC218

as well as these non-Psion/Symbian machines:

  • hp Compaq iPaq
  • Apple iPod

Check out their website for details.

Service charges
Check the POS Ltd website for latest prices for servicing. At the time of writing (October 2007) a Standard Service for a Psion Series 5/5mx was £95 inc. VAT, and an LCD service £125 inc VAT.

You can also download their price list in PDF format (requires

Adobe Reader). Not only do they repair machines, they also sell a wide-range of reconditioned machines, accessories, etc. See their website and price list for more details.

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Proporta hard caseProtect your Psion

The Pod hard case from Proporta is the world’s most protective case for your Psion handheld.

Purpose designed and injection moulded from crash-helmet grade ABS plastic – the Pod has even been aircraft drop tested

Features

  • smart fabric impact absorbent lining
  • two secure sliding catches – stays closed even during an impact
  • secure internal storage for two CompactFlash memory cards and business cards
  • cutaways give access to your stylus, PsiWin and power cables while your handheld is still in the case.

Review

I bought one of these for my new Psion Series 5mx, and I now want one for my 3mx too. Having once accidentally dropped my 3mx and smashed the screen I certainly feel that my 5mx is far more protected in this case, even if I happen to drop it.

Update: Having used this case for almost a year now I thoroughly recommend it. I've accidentally dropped my Psion (in this case) a couple of times, once in the Tesco carpark, and another time off a chair, and it has kept my Psion safe and sound. Phew! What are you waiting for? Go and buy one, right now!

A bargain at £29.95 plus P&P. Check out

www.proporta.com for more colours and accessories.

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PsionFlexi

www.psionflexi.co.uk

One of the most common repair problems with the Psion Series 5 and Series 5mx is that the screen cable fractures, leaving you with an unusable screen with a pretty (if annoying) pattern of horizontal lines across your screen.

PsionFlexi offer a very reasonable service to either supply you with a replacement screen cable which you will have to fit yourself, or they will fit it for you for a little more money.

But they don't just stop at screen repairs, check out their website to see what else they offer in terms of both repairs and spares.

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DIY Repairs

While I personally wouldn't open up my Psion and delve inside there are a great many people infinitely more qualified than I who would.

Series 3a

Revo

Series 5

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Clove TechnologyClove Technology

www.clove.co.uk

Clove Technology, based in Bournemouth, England, offers a Standard service for Psion PDAs.

Standard Service Repair (PS5-SERV)
£103.40 inc VAT

The

Standard Service price is for the following machines:

  • Series 3a
  • Series 3c/3mx
  • Siena
  • Revo / Revo Plus
  • Series 5
  • Series 5mx

"The most common failure with older Psions is the screen ribbon. Due to this the repair centre have included this in the Standard Service repair. A screen ribbon fault is recognisable by horizontal lines on the screen.

The Standard Service covers most repairs except physical damage to the screen itself. It includes (but is not limited to) cosmetic damage, broken hinges and springs, faulty infrared and serial ports, broken keyboards, circuit board damage and screen ribbon.  If your machine has more than one fault, all faults will be repaired under the one service charge.  Parts and labour are included in the price."

Clove don't appear to offer their Premium service any longer, which also included an LCD replacement. They do, however, appear to be one of the few places that still offer Psion 5mx (£211.50), Revo Plus (£146.88) and netBooks (£564) for sale.

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Germany

Schubert & Roth Service (SRS) Gmbh

www.srsgmbh.de/en/index1.html

SRS Gmbh are based in Karben in Germany, approximately 20 Km from Frankfurt and repair/service the following:

  • Series 3
  • Series 3a
  • Series 3c/3mx
  • Siena
  • Revo
  • Revo Plus
  • Series 5
  • Series 5mx/5mx Pro
  • Ericsson MC218
  • netBook

Their website is available in both English and German. All prices are in Euros (€).

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Netherlands

Spark Electronics

www.sparkelectronics.nl

Spark Electronics offer a repair service not only for those in the Netherlands, but also from other countries.

They offer a repair service for

  • Psion 5
  • Psion 5mx
  • Psion Revo
  • Ericsson MC218

In Dutch: "Spark Electronics is hét adres om uw Psion te laten repareren. Niet alleen vanuit Nederland maar ook vanuit het buitenland krijgen wij Psion's toegestuurd voor reparatie. Wij repareren uw Psion tegen aantrekkelijke prijzen en dat bij een goede service! Niet alleen tijdens reparatie maar ook daarna, zo krijgt u op verschillende reparaties nog garantie."

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Canada

410Palm

www.410palm.com

410Palm are an approved Psion Service Centre of Canada, located in Toronto. Their Palmtop Support Services sell and support many varieties of PDA including Palm and Psion.

They repair and service the following:

  • Series 3a
  • Series 3c/3mx
  • Series 5
  • Series 5mx
  • Ericsson MC218

Prices are in Canadian dollars (CA$) .

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Contact us

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UK

Canada

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Netherlands