------------------------------------------------- w i n d o w s 9 8 / 9 8 s e u s i n g s y s t e m f i l e c h e c k e r ------------------------------------------------- 1. Using the system file checker (SFC) improperly can cause severe problems as there is a "flaw" in the way the program works. SFC cannot tell the difference between a corrupt file and one that is slightly different but not corrupt. For example, upgrading to IE5.5 will install several files that show up as corrupt in SFC but are not--they are merely changed files. If you blindly trust SFC, you will replace valid files with the original files and problems may ensue. You also cannot overwhelm SFC with software installations and system updates and then expect it to be a useful tool. Only apply one update at a time and then see what SFC shows as outlined below. 2. Check your files with SFC before installing software or system updates. a. If no files are identified as being changed, proceed with the installation or update. b. If files are identified as changed but your PC has been performing flawlessly, update the verification information and then proceed with the installation or update. c. If files are identified as changed and your PC has not been performing well, do not update SFC and don't make an installation or update. Instead troubleshoot the problem and at a minimum that will probably entail: (1) Searching at Deja.com for similar problems: http://www.deja.com/usenet/ (2) Searching the MS Knowledge Base for symptoms of your problem or searching on any error message you might be getting: http://support.microsoft.com/support/search/c.asp (3) Using the MS DLL Help Database to identify where a particular version of a .dll file may have come from: http://support.microsoft.com/servicedesks/fileversion/dllinfo.asp (4) Posting your problem to the microsoft.public.win98.gen_discussion newsgroup and asking for help. If your problem is either resolved or appears to be unrelated to the "corrupt" files, update SFC's verification information and proceed with the update/installation. If you must replace files, be sure to read the first article in para 4, below. 3. Once your update/installation is complete, run SFC to see if files have been identified as being changed. If there are none, continue with your updates/installations. If files have been identified, do not make additional changes until such time that you have ascertained that the machine is running properly. Once that occurs, update the verification information and proceed with your updates. 4. Here are some articles about SFC: System File Checker Tool Extracts Incorrect File Versions http://support.microsoft.com/support/kb/articles/q192/8/32.asp How the System File Checker Baseline Is Determined http://support.microsoft.com/support/kb/articles/q188/1/86.asp Description of the System File Checker Tool http://support.microsoft.com/support/kb/articles/q185/8/36.asp System File Checker Detects Changes to Office Files http://support.microsoft.com/support/kb/articles/q189/2/92.asp Default.sfc File Is Not Restored By System File Checker Tool http://support.microsoft.com/support/kb/articles/q187/5/43.asp System File Checker Detects Drwatson.vxd Has Been Deleted http://support.microsoft.com/support/kb/articles/q177/9/82.asp System File Checker Identified that the Following... http://support.microsoft.com/support/kb/articles/q264/8/65.asp System File Checker May Not Replace Older Files http://support.microsoft.com/support/kb/articles/q182/7/25.asp